Create a Response

URL: https://yourdomain.com/api/responses/create 

 Type: POST 

 {

 "id": 8,

} 

 

 

 

 ticket_number:  This it the ticket ID the response is for. 

 

 

 content: This is the content of the response. 

 organize (OPTIONAL) : This is  defaulted as "ticket" if no organize is set. To see or change these, please edit the /app/Enums/Organize.php file. 

 is_note: Is the response a note? 1 for yes or 0 for no. 

 ip_address : This is the customer IP Address. 

 employee_response:  Is the response from a employee? 1 for yes or 0 for no. 

 

 user_id (OPTIONAL): This will submit a user_id for the response, this is handy for Employee replies. 

 

 

 

 

 The result returns the ticket ID.