Create a Ticket

URL: https://yourdomain.com/api/tickets/create 

 Type: POST 

 {

 "id": 8,

} 

 

 customer_id : The ID of the customer, if the customer doesn't have an ID please set this as 0. 

 subject :  The subject of the ticket. 

 message:  This is the message aka the content of the ticket. 

 ip_address : This is the customer IP Address. 

 priority: The priority of the ticket. 

 

 

 department_id : This is the department ID where the ticket will be created and assigned to. 

 

 OR instead of the department_id you can send the department_slug 

 

 

 department_slug : This is the department slug where the ticket will be created and assigned to. 

 

 

 

 

 

 organize (OPTIONAL) : This is  defaulted as "ticket" if no organize is set. To see or change these, please edit the /app/Enums/Organize.php file. 

 

 

 

 The result returns the ticket ID.