# Plugin Installation

To install the plugin simply download the plugin from: [https://github.com/ticaga/ticaga\_blesta](https://github.com/ticaga/ticaga_blesta)

Upload the **ticaga\_support** folder to the **plugins** folder inside your Blesta installation.

Afterwards head over to the Blesta admin and go to the Settings, click on Plugins, and Available. Hit on Install and you'll be greeted with the following:

[![ticaga_plugin.png](https://docs.ticaga.com/uploads/images/gallery/2024-12/scaled-1680-/cS1Fvr42ngy9M0W4-ticaga-plugin.png)](https://docs.ticaga.com/uploads/images/gallery/2024-12/cS1Fvr42ngy9M0W4-ticaga-plugin.png)

Click on **Manage** to set-up the API:

[![Screenshot 2025-09-15 at 16.34.34.png](https://docs.ticaga.com/uploads/images/gallery/2025-09/gdqKurhA0cLJqTgd-screenshot-2025-09-15-at-16-34-34.png)](https://docs.ticaga.com/uploads/images/gallery/2024-12/XfldqT03Bwypn8KB-api-setup-page.png)

The **API URL** is your Ticaga installation link, for example **[https://support.ticaga.com](https://support.ticaga.com)**.

The **Admin Email Address** is your admin email address for Ticaga.

The **API Key** is the api key you can grab from Ticaga, simply log into your Ticaga installation, click on your name in the bottom left, select on **Settings** then select **API Details**.

[![Screenshot 2025-09-15 at 16.39.47.png](https://docs.ticaga.com/uploads/images/gallery/2025-09/ZzGiSQ5soE3xEsXO-screenshot-2025-09-15-at-16-39-47.png)](https://docs.ticaga.com/uploads/images/gallery/2024-12/WK4zMnr5EHUuzQux-api-tokens.png)

The Email is your **Admin Email Address**.  
The Token is your **API Key**.  
<span style="text-decoration: underline;">**If you don't have one, click on Create a Token to generate a new one.**</span>

---

#### <span style="text-decoration: underline;"></span>Portal Link

Want something like ours:

[![Screenshot 2025-09-15 at 17.02.50.png](https://docs.ticaga.com/uploads/images/gallery/2025-09/scaled-1680-/EgAUzptOja69jnIS-screenshot-2025-09-15-at-17-02-50.png)](https://docs.ticaga.com/uploads/images/gallery/2025-09/EgAUzptOja69jnIS-screenshot-2025-09-15-at-17-02-50.png)

Simply add this to your Portal plugin on Blesta: Settings &gt; Company &gt; Plugins &gt; Portal: manage and add this:

```html
{% if plugins.ticaga_support.enabled %}
    <div class="col-md-4 col-sm-6 portal-box">
        <a href="{blesta_url}plugin/ticaga_support/client_main/departments/">
            <div class="card">
                <div class="card-body">
                    <i class="fas fa-ticket-alt fa-4x"></i>
                    <h4>Support</h4>
                    <p>You can open a trouble ticket here.</p>
                </div>
            </div>
        </a>
    </div>
{% endif %}
```