Create a Ticket
To use the Ticaga's API you need to submit the connection first:
URL: https://yourdomain.com/api/tickets/create
Type: POST
{
"result"ticket": 8,
"true"department_id": 1
}customer_id: The ID of the customer, if the customer doesn't have an ID please set this as 0.
subject: The subject of the ticket.
message: This is the message aka the content of the ticket.
ip_address: This is the customer IP Address.
priority: The priority of the ticket.
status: This iswill notalways requiredbe butset youto can submitOpen.
organize (OPTIONAL): This is defaulted as "ticket" if no organize is set. To see or change these, please edit the
/app/Enums/Organize.php file.The result returns the ticket ID.