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Departments

To use the Ticaga's API you need to submit the connection first:first.

This allows you to grab the departments on your Ticaga installation:

URL: https://yourdomain.com/api/connectiondepartments/public

URL: https://yourdomain.com/api/departments/customers

Type: POSTGET

{
  "result"departments": [
    {
      "id": 2,
      "department_name": "true"Support",
      "department_description": "Need help, we are here to help.",
      "slug": "support",
      "allows_high_priority": 1,
      "is_public": 2,
      "is_disabled": 0,
      "department_email": "support@example.com",
      "soft_deleted": 0,
      "created_at": "2025-07-19T10:00:08.000000Z",
      "updated_at": null
    }
  ]
}

name: The name of the customer.

email: The email address of the administrator.

api_token: The API Token of the administrator.

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