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Install Ticaga

Let's log into the new user we created earlier:

su demo

Let's give our www folder the correct permissions:

sudo chown -R $USER /var/www/

Before we continue let's disable SELinux:

sudo sed -c -i "s/\SELINUX=.*/SELINUX=disabled/" /etc/selinux/config

And Selinux rules incase it's playing up:

semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/ticaga/storage(/.*)?"
semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/ticaga/bootstrap/cache(/.*)?"
restorecon -Rv /var/www/ticaga
sudo setsebool -P httpd_can_network_connect_db 1

Let's go to the www folder:

cd /var/www/

Let's create the Laravel project which we will use for Ticaga:

composer create-project --prefer-dist laravel/laravel ticaga

Now let's go into the ticaga folder:

cd ticaga

Let's remove all the default files from Laravel:

rm -rf ./*

THIS IS AN IMPORTANT STEP AND DANGEROUS, ENSURE THE ./ IS BEFORE THE *, ELSE YOU WILL DELETE THE WHOLE SERVER!

If you are worried about breaking your server, please contact our support team or open a sales ticket if you have a trial license.

Let's get the latest version of Ticaga:

wget -N https://ticaga.com/latest.zip

Unzip the files:

unzip latest.zip

Let's provide the correct permissions for Ticaga:

sudo chown -R apache: ./*

Let's give the correct permissions for the storage folder (This saves user images etc):

sudo chmod -R 775 storage/

Now we've done everything we need, it's time to edit the .env file for Ticaga.

sudo mv .env.example .env

and let's edit the newly created .env:

nano .env

or you can use vi to edit:

vi .env

You can now edit the main settings:

APP_NAME="Ticaga Demo"

This is your company name.

APP_URL=https://demo.ticaga.com

This is your URL to your Ticaga, sub-domain or main domain if you prefer.

DEFAULT_DEPARTMENT=support

This is your default department for tickets if the customer selects "Create ticket".

If you leave this blank it will disable the "Create ticket" button.

DB_CONNECTION=mysql
DB_HOST=127.0.0.1
DB_PORT=3306
DB_DATABASE=ticaga
DB_USERNAME=ticaga_user
DB_PASSWORD=p@s3w0r$2024!

These are the database name, username and password you created when doing the Database.

Now we need to generate a secure App Key: 

php artisan key:generate

Let's sort the storage link out so you can upload avatars:

php artisan storage:link

Let's create the database tables for Ticaga:

php artisan migrate

Now let's install Vite (this ensures nothing goes wrong during set-up):

sudo rm -rf node_modules/
sudo npm install
sudo npm install -g vite
sudo chown -R $USER /var/www/ticaga

Lets now build Ticaga:

sudo npm run build

Reboot the server to kick Ioncube into action:

sudo reboot

Log back into the server and go to Ticaga:

cd /var/www/ticaga

Log into the username:

su demo

Load up Ticaga:

php artisan serve

That's it now you have a fully working Ticaga.

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