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Install Ticaga

Let's log into the new user we created earlier:

su demo

Let's give our www folder the correct permissions:

sudo chown -R $USER /var/www/

Before we continue let's disable SELinux:

sudo sed -c -i "s/\SELINUX=.*/SELINUX=disabled/" /etc/selinux/config

And Selinux rules incase it's playing up:

semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/ticaga/storage(/.*)?"
semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/ticaga/bootstrap/cache(/.*)?"
restorecon -Rv /var/www/ticaga
sudo setsebool -P httpd_can_network_connect_db 1

Let's go to the www folder:

cd /var/www/

Let's create the Laravel project which we will use for Ticaga:

composer create-project --prefer-dist laravel/laravel ticaga

Now let's go into the ticaga folder:

cd ticaga

Let's remove all the default files from Laravel:

rm -rf ./*

THIS IS AN IMPORTANT STEP AND DANGEROUS, ENSURE THE ./ IS BEFORE THE *, ELSE YOU WILL DELETE THE WHOLE SERVER!

If you are worried about breaking your server, please contact our support team or open a sales ticket if you have a trial license.

Let's get the latest version of Ticaga:

wget -N https://ticaga.com/latest.zip

Unzip the files:

unzip latest.zip

Let's provide the correct permissions for Ticaga:

sudo chown -R apache: ./*

Now we've done everything we need, it's time to edit the .env file for Ticaga.

sudo mv .env.example .env

and let's edit the newly created .env:

nano .env

or you can use vi to edit:

vi .env

You can now edit the main settings:

APP_NAME="Ticaga Demo"

This is your company name.

APP_URL=https://demo.ticaga.com

This is your URL to your Ticaga, sub-domain or main domain if you prefer.

DEFAULT_DEPARTMENT=support

This is your default department for tickets if the customer selects "Create ticket".

If you leave this blank it will disable the "Create ticket" button.

DB_CONNECTION=mysql
DB_HOST=127.0.0.1
DB_PORT=3306
DB_DATABASE=ticaga
DB_USERNAME=ticaga_user
DB_PASSWORD=p@s3w0r$2024!

These are the database name, username and password you created when doing the Database.

Let's provide the permissions for the bootstrap and storage folders:

sudo chmod -R ugo+rw bootstrap storage

Now we need to run the composer command to create the vendors folder for Ticaga, without this Ticaga won't work. We don't ship the vendors folder as it is huge:

composer install

Now we need to generate a secure App Key: 

sudo php artisan key:generate

Let's sort the storage link out so you can upload avatars:

sudo php artisan storage:link

Let's create the database tables for Ticaga:

sudo php artisan migrate

Now let's install Vite (this ensures nothing goes wrong during set-up):

sudo rm -rf node_modules/
sudo npm install
sudo npm install -g vite

If you see this:

added 153 packages, and audited 154 packages in 8s

37 packages are looking for funding
  run `npm fund` for details

6 vulnerabilities (3 moderate, 3 high)

To address all issues, run:
  npm audit fix

Run `npm audit` for details.

Run the following:

sudo dnf module install nodejs:22 -y
npm audit fix

Then:

sudo npm install -g npm@11.0.0

Lets now build Ticaga:

sudo npm run build

Reboot the server to kick Ioncube into action:

sudo reboot

Log back into the server and go to Ticaga:

cd /var/www/ticaga

Log into the username:

su demo

Load up Ticaga:

php artisan serve

That's it now you have a fully working Ticaga.

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