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Login
To log a customer in: URL: https://yourdomain.com/api/login Type: POST { "user": { "id": 1, "name": "Joe Doe", "email": "joedoe@example.com", "email_verified_at": null, "company": "Demo Ltd", "phone_number": "", "billin...
Authentication
To use the Ticaga's API you need to submit the Admin email address and API Token with every request as the Authorization: Basic. Type: POST { "result": "true" } username: The email address of the administrator. password: The API Token of the administra...
Customer Information
To get the customer information from Ticaga: URL: https://yourdomain.com/api/customers/get Type: GET { "user": { "id": 1, "name": "Joe Doe", "email": "joedoe@example.com", "email_verified_at": null, "company": "Demo Ltd", "p...
Tickets
To get all the tickets Ticaga: URL: https://yourdomain.com/api/tickets/get/all Type: GET { "tickets": [ { "id": 2, "user_id": 2, "subject": "Vitae provident aspernatur minima eum sunt.", "message": "Ullam minima est ut ip...
Responses
To get the responses for a ticket in Ticaga: URL: https://yourdomain.com/api/responses/get Type: GET { "responses": [ { "id": 4, "user_id": 4, "ticket_number": 2, "content": "Et animi corrupti ut atque incidunt dolores. M...
Grab a Ticket
How to grab a ticket from Ticaga: URL: https://yourdomain.com/api/tickets/get Type: GET { "tickets": { "id": 2, "user_id": 2, "subject": "Vitae provident aspernatur minima eum sunt.", "message": "Ullam minima est ut ipsa iusto impedit...
Create a Ticket
URL: https://yourdomain.com/api/tickets/create Type: POST { "id": 8, } customer_id: The ID of the customer, if the customer doesn't have an ID please set this as 0. subject: The subject of the ticket. message: This is the message aka the content of ...
Create a Response
URL: https://yourdomain.com/api/responses/create Type: POST { "id": 8, } ticket_number: This it the ticket ID the response is for. content: This is the content of the response. organize (OPTIONAL): This is defaulted as "ticket" if no organi...
Departments
This allows you to grab the departments on your Ticaga installation: URL: https://yourdomain.com/api/departments/public URL: https://yourdomain.com/api/departments/customers Type: GET { "departments": [ { "id": 2, "department_name": "...
Close a Ticket
URL: https://yourdomain.com/api/tickets/close Type: POST { "id": 8, } customer_id: The ID of the customer, who owns the ticket, this makes sure they can close the ticket. id: This is the ticket ID. The result returns the ticket ID.