Create a Response

URL: https://yourdomain.com/api/responses/create

Type: POST

{
  "id": 8,
}

ticket_number: This it the ticket ID the response is for.

content: This is the content of the response.

organize (OPTIONAL): This is defaulted as "ticket" if no organize is set. To see or change these, please edit the /app/Enums/Organize.php file.

is_note: Is the response a note? 1 for yes or 0 for no.

ip_address: This is the customer IP Address.

employee_response: Is the response from a employee? 1 for yes or 0 for no.

user_id (OPTIONAL): This will submit a user_id for the response, this is handy for Employee replies.

The result returns the ticket ID.