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Create a Response

To use the Ticaga's API you need to submit the connection first:

URL: https://yourdomain.com/api/responses/create

Type: POST

{
  "ticket": 8,
}
customer_id:ticket_number: TheThis it the ticket ID of the customer,response ifis thefor.
customer
doesn't have an ID please set this as 0.
subject: The subject of the ticket.
message:content: This is the message aka the content of the ticket.
ip_address: This is the customer IP Address.
priority: The priority of the ticket.
department_id: This is the department ID where the ticket will be created and assigned to.
response.
organize (OPTIONAL): This is  defaulted as "ticket" if no organize is set. To see or change these, please edit the /app/Enums/Organize.php file.
is_note: Is the response a note? 1 for yes, or 0 for no.
ip_address: This is the customer IP Address.
department_id: This is the department ID where the ticket will be created and assigned to.
The result returns the ticket ID.
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