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Ioncube Loaders
Ioncube loaders are required for Ticaga as we encode a few files for licensing purposes. Without...
Overview
At Ticaga, we wanted to make it easy for you to customise your priorities, everyone has different...
Our default .env file
Sometimes you may break or not get the .env included in the zip, I'm hoping to resolve this soon:...
How to extend Ticaga functionality?
Out of the box, Ticaga encodes files for licensing purposes, this means it's hard to edit the cor...
Customers welcome page
Underneath the tickets widget for the customers is a content box, this can be customised by editi...
Dashboard page
You can edit the dashboard page by editing the following file: resources/views/dashboard.blade.p...
Welcome Page
You can modify the welcome page on your Ticaga installation by editing the following file: resou...
Database
Now we've got PHP sorted, we can now sort out the database, this is where all your Ticaga tickets...
Let's Encrypt SSL
Now we need to install Let's Encrypt, this is a way to get a free SSL Certificate for our Ticaga ...
Add a new SSH User
Laravel doesn't like it when you run it in root, this is for security purposes. We agree with the...
Install Composer
Let's install Composer, this allows us to install all the amazing vendor files to use Ticaga: cu...
Add new user for SSH
Laravel doesn't like it when you run it in root, this is for security purposes. We agree with the...
Let's Encrypt SSL
Now we need to install Let's Encrypt, this is a way to get a free SSL Certificate for our Ticaga ...
Overview
Ticaga Management page is only available for the Super Agent, with the ID 1. This is why it's imp...
Overview
Overview
Assigned To Me
Assigned to me section will show you all the tickets which are assigned to you in Ticaga.
Viewing a ticket
When you're viewing a ticket you will see the following: Viewing Ticket: Will show you the sub...
Opening a ticket
Firstly you want to select Support Departments on the left hand navigation. Then ...