Recently Updated Pages
Update the server and install Apache
Installation
Getting Started - Ubuntu
Updated 5 months ago by Michael Dance
So let's update the server and ensure everything is ready for us to continue. sudo apt update -y...
How Clients can open a ticket.
Blesta
Updated 7 months ago by Michael Dance
To open tickets on Blesta, your customers need to sync their Ticaga account to Blesta. Simply cl...
Plugin Installation
Blesta
Updated 7 months ago by Michael Dance
To install the plugin simply download the plugin from: https://github.com/ticaga/ticaga_blesta U...
Overview
Ticaga Management
Updated 11 months ago by Michael Dance
Ticaga Management page is only available for the Super Agent, with the ID 1. This is why it's imp...
Overview
Customers
Updated 11 months ago by Michael Dance
Overview
Agents
Updated 11 months ago by Michael Dance
Assigned To Me
Tickets
Tickets Overview
Updated 11 months ago by Michael Dance
Assigned to me section will show you all the tickets which are assigned to you in Ticaga.
Viewing a ticket
Tickets
Tickets Overview
Updated 11 months ago by Michael Dance
When you're viewing a ticket you will see the following: Viewing Ticket: Will show you the sub...
Opening a ticket
Tickets
Tickets Overview
Updated 11 months ago by Michael Dance
Firstly you want to select Support Departments on the left hand navigation. Then ...