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Install Ticaga
Let's log into the new user we created earlier: su demo Let's give our www folder the correct p...
Install Ticaga
Let's log into the new user we created earlier: su ticaga Let's give our www folder the correct...
Install Composer
We need to install Composer as it's a dependency manager for PHP and we use it for Laravel. wget...
Requirements
Ticaga requires the latest version of PHP, this is because we pride ourselves on being up-to date...
Install PHP
Now we've got Apache sorted, we can install PHP, we recommend the Remi Repo for this, however you...
Update the server & install Apache
To run Ticaga, we need to update the server: sudo dnf update -y && sudo dnf upgrade -y After we...
Requirements
Ticaga requires the latest version of PHP, this is because we pride ourselves on being up-to date...
Supervisor for reverb
This enables the viewing tickets and more cool features on Ticaga. Make sure you've edited the ....
Update the server and install Apache
So let's update the server and ensure everything is ready for us to continue. sudo apt update -y...
Set-up the accounts
This is the important step to pipe into Ticaga, you need to go to: /config/imap.php Find: /* ...
Configuration
Ticaga retrieves 10 emails every 2 minutes using a non-overlapping scheduling mechanism. This app...
Virtual Host
Okay, I'm sorry we've just called this Virtual Host, however that is exactly what it is, however ...
Virtual Host
Okay, I'm sorry we've just called this Virtual Host, however that is exactly what it is, however ...
Install PHP
Let's install PHP: sudo apt install php8.4 php8.4-cli -y sudo apt install php8.4-{bz2,curl,mbst...
How Clients can open a ticket.
Your customers can simply open a ticket like normal. Click on Open Ticket. This brings up the op...
Plugin Installation
To install the plugin simply download the plugin from: https://github.com/ticaga/ticaga-whmcs Up...
Linking Clients
Our WHMCS module automatically creates accounts on Ticaga when a customer registers to your WHMCS...
Close a Ticket
URL: https://yourdomain.com/api/tickets/close Type: POST { "id": 8, } customer_id: The I...
Create a Ticket
URL: https://yourdomain.com/api/tickets/create Type: POST { "id": 8, } customer_id: The ...
Assign a billing ID
To assign a billing_id to Ticaga, you need to post their Ticaga ID and their Billing System ID: ...