Recently Updated Pages
Create a Response
URL: https://yourdomain.com/api/responses/create Type: POST { "id": 8, } ticket_numb...
Login
To log a customer in: URL: https://yourdomain.com/api/login Type: POST { "user": { "id...
Register
To create a new user account with Ticaga via the API: URL: https://yourdomain.com/api/register ...
Create a Department
Firstly you want to select Departments on the left hand navigation. You will see...
Upgrading Ticaga Manually
To upgrade Ticaga, simply upload the new files. wget -N https://ticaga.com/latest.zip unzip lat...
Overview
At Ticaga, we wanted to make it easy for you to customise your statuses, everyone has different s...
Overview
At Ticaga, we wanted to make it easy for you to customise your priorities, everyone has different...
How to extend Ticaga functionality?
Out of the box, Ticaga encodes files for licensing purposes, this means it's hard to edit the cor...
Customers welcome page
Underneath the tickets widget for the customers is a content box, this can be customised by editi...
Dashboard page
You can edit the dashboard page by editing the following file: resources/views/dashboard.blade.p...
Welcome Page
You can modify the welcome page on your Ticaga installation by editing the following file: resou...
Overview
Ticaga Management page is only available for the Super Agent, with the ID 1. This is why it's imp...
Overview
Overview
Assigned To Me
Assigned to me section will show you all the tickets which are assigned to you in Ticaga.
Viewing a ticket
When you're viewing a ticket you will see the following: Viewing Ticket: Will show you the sub...
Opening a ticket
Firstly you want to select Support Departments on the left hand navigation. Then ...