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Customer Information

API Auth Required

To get the customer information from Ticaga: URL: https://yourdomain.com/api/customers/get/{id} ...

Updated 1 month ago by Michael Dance

Responses

API Auth Required

To get the responses for a ticket in Ticaga: URL: https://yourdomain.com/api/responses/get/{tick...

Updated 1 month ago by Michael Dance

Upgrade from 2.0 to 2.1

Upgrading

To upgrade from 2.0 to 2.1: composer require laravel/fortify php artisan migrate  

Updated 1 month ago by Michael Dance

Grab a Ticket

API Auth Required

How to grab a ticket from Ticaga: URL: https://yourdomain.com/api/tickets/get/{id}/{ticket_id} ...

Updated 1 month ago by Michael Dance

Tickets

API Auth Required

To get all the tickets Ticaga: URL: https://yourdomain.com/api/tickets/get/all/{ticaga_id} Type...

Updated 1 month ago by Michael Dance

Plugin Installation

Blesta

To install the plugin simply download the plugin from: https://github.com/ticaga/ticaga_blesta U...

Updated 1 month ago by Michael Dance

How Guests can open a ticket.

Blesta

Since version 2.0.0 of the Blesta plugin, your visitors (guests) can finally submit a ticket to y...

Updated 1 month ago by Michael Dance

How Clients can open a ticket.

Blesta

To open tickets on Blesta, your customers need to sync their Ticaga account to Blesta. Simply cl...

Updated 1 month ago by Michael Dance

Authentication

API

To use the Ticaga's API you need to submit the Admin email address and API Token with every reque...

Updated 2 months ago by Michael Dance

Install Database

Installation Getting Started - Ubuntu

To use Ticaga we need a database, we recommend MYSQL, to install MySQL just run the following: s...

Updated 3 months ago by Michael Dance

Departments

API

This allows you to grab the departments on your Ticaga installation: URL: https://yourdomain.com...

Updated 3 months ago by Michael Dance

Create a Response

API

URL: https://yourdomain.com/api/responses/create Type: POST { "id": 8, } ticket_numb...

Updated 3 months ago by Michael Dance

Login

API Auth Required

To log a customer in: URL: https://yourdomain.com/api/login Type: POST { "user": { "id...

Updated 3 months ago by Michael Dance

Register

API

To create a new user account with Ticaga via the API: URL: https://yourdomain.com/api/register ...

Updated 3 months ago by Michael Dance

Create a Department

Tickets Departments

Firstly you want to select Departments on the left hand navigation. You will see...

Updated 4 months ago by Michael Dance

Upgrading Ticaga Manually

Upgrading

To upgrade Ticaga, simply upload the new files. wget -N https://ticaga.com/latest.zip unzip lat...

Updated 4 months ago by Michael Dance

Overview

Statuses

At Ticaga, we wanted to make it easy for you to customise your statuses, everyone has different s...

Updated 4 months ago by Michael Dance

Create an Admin Account

Installation Getting Started - AlmaLinux

Now you've got your Ticaga up and running go to your installation: eg: https://demo.ticaga.com ...

Updated 4 months ago by Michael Dance

Create an Admin Account

Installation Getting Started - Ubuntu

Now you've got your Ticaga up and running go to your installation: eg: https://demo.ticaga.com ...

Updated 4 months ago by Michael Dance

Ioncube loaders

Installation Getting Started - Ubuntu

Ioncube loaders are required for Ticaga as we encode a few files for licensing purposes. Without...

Updated 4 months ago by Michael Dance