Skip to main content

Recently Updated Pages

Upgrading Ticaga Manually

Upgrading

To upgrade Ticaga, simply upload the new files. wget -N https://ticaga.com/latest.zip unzip lat...

Updated 3 weeks ago by Michael Dance

Installing Ticaga

Installation

System Requirements Ticaga requires the latest stable version of PHP to ensure optimal performan...

Updated 3 months ago by Michael Dance

Our default .env file

.env

Sometimes you may break or not get the .env included in the zip, I'm hoping to resolve this soon:...

Updated 7 months ago by Michael Dance

Set-up the accounts

Tickets Email Piping

This is the important step to pipe into Ticaga, you need to go to:  /config/imap.php Find: /* ...

Updated 8 months ago by Michael Dance

Configuration

Tickets Email Piping

Ticaga retrieves 10 emails every 2 minutes using a non-overlapping scheduling mechanism. This app...

Updated 8 months ago by Michael Dance

How Clients can open a ticket.

WHMCS

Your customers can simply open a ticket like normal. Click on Open Ticket. This brings up the op...

Updated 8 months ago by Michael Dance

Plugin Installation

WHMCS

To install the plugin simply download the plugin from: https://github.com/ticaga/ticaga-whmcs Up...

Updated 8 months ago by Michael Dance

Linking Clients

WHMCS

Our WHMCS module automatically creates accounts on Ticaga when a customer registers to your WHMCS...

Updated 8 months ago by Michael Dance

Close a Ticket

API Auth Required

URL: https://yourdomain.com/api/tickets/close Type: POST { "id": 8, } customer_id: The I...

Updated 8 months ago by Michael Dance

Create a Ticket

API

URL: https://yourdomain.com/api/tickets/create Type: POST { "id": 8, } customer_id: The ...

Updated 8 months ago by Michael Dance

Assign a billing ID

API Auth Required

To assign a billing_id to Ticaga, you need to post their Ticaga ID and their Billing System ID: ...

Updated 9 months ago by Michael Dance

Customer Information

API Auth Required

To get the customer information from Ticaga: URL: https://yourdomain.com/api/customers/get/{id} ...

Updated 9 months ago by Michael Dance

Responses

API Auth Required

To get the responses for a ticket in Ticaga: URL: https://yourdomain.com/api/responses/get/{tick...

Updated 9 months ago by Michael Dance

Upgrade from 2.0 to 2.1

Upgrading

To upgrade from 2.0 to 2.1: composer require laravel/fortify php artisan migrate  

Updated 9 months ago by Michael Dance

Grab a Ticket

API Auth Required

How to grab a ticket from Ticaga: URL: https://yourdomain.com/api/tickets/get/{id}/{ticket_id} ...

Updated 9 months ago by Michael Dance

Tickets

API Auth Required

To get all the tickets Ticaga: URL: https://yourdomain.com/api/tickets/get/all/{ticaga_id} Type...

Updated 9 months ago by Michael Dance

Plugin Installation

Blesta

To install the plugin simply download the plugin from: https://github.com/ticaga/ticaga_blesta U...

Updated 9 months ago by Michael Dance

How Guests can open a ticket.

Blesta

Since version 2.0.0 of the Blesta plugin, your visitors (guests) can finally submit a ticket to y...

Updated 9 months ago by Michael Dance

How Clients can open a ticket.

Blesta

To open tickets on Blesta, your customers need to sync their Ticaga account to Blesta. Simply cl...

Updated 9 months ago by Michael Dance

Authentication

API

To use the Ticaga's API you need to submit the Admin email address and API Token with every reque...

Updated 10 months ago by Michael Dance