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Create a Department

Tickets Departments

Firstly you want to select Departments on the left hand navigation. You will see...

Updated 2 days ago by Michael Dance

Upgrading Ticaga Manually

Upgrading

To upgrade Ticaga, simply upload the new files. wget -N https://ticaga.com/latest.zip unzip lat...

Updated 4 days ago by Michael Dance

Overview

Statuses

At Ticaga, we wanted to make it easy for you to customise your statuses, everyone has different s...

Updated 4 days ago by Michael Dance

Create an Admin Account

Installation Getting Started - AlmaLinux

Now you've got your Ticaga up and running go to your installation: eg: https://demo.ticaga.com ...

Updated 4 days ago by Michael Dance

Create an Admin Account

Installation Getting Started - Ubuntu

Now you've got your Ticaga up and running go to your installation: eg: https://demo.ticaga.com ...

Updated 4 days ago by Michael Dance

Install Ticaga

Installation Getting Started - AlmaLinux

Let's log into the new user we created earlier: su demo Let's give our www folder the correct p...

Updated 4 days ago by Michael Dance

Ioncube loaders

Installation Getting Started - Ubuntu

Ioncube loaders are required for Ticaga as we encode a few files for licensing purposes. Without...

Updated 4 days ago by Michael Dance

Ioncube Loaders

Installation Getting Started - AlmaLinux

Ioncube loaders are required for Ticaga as we encode a few files for licensing purposes. Without...

Updated 4 days ago by Michael Dance

Virtual Host

Installation Getting Started - Ubuntu

Okay, I'm sorry we've just called this Virtual Host, however that is exactly what it is, however ...

Updated 4 days ago by Michael Dance

Install Ticaga

Installation Getting Started - Ubuntu

Let's log into the new user we created earlier: su ticaga Let's give our www folder the correct...

Updated 4 days ago by Michael Dance

Requirements

Installation Getting Started - AlmaLinux

Ticaga requires the latest version of PHP, this is because we pride ourselves on being up-to date...

Updated 4 days ago by Michael Dance

Requirements

Installation Getting Started - Ubuntu

Ticaga requires the latest version of PHP, this is because we pride ourselves on being up-to date...

Updated 4 days ago by Michael Dance

Install PHP

Installation Getting Started - Ubuntu

Let's install PHP: Firstly we need to change the Ondřej repo to noble, this is because the Ondře...

Updated 4 days ago by Michael Dance

Install PHP

Installation Getting Started - AlmaLinux

Now we've got Apache sorted, we can install PHP, we recommend the Remi Repo for this, however you...

Updated 2 weeks ago by Michael Dance

Overview

Priorities

At Ticaga, we wanted to make it easy for you to customise your priorities, everyone has different...

Updated 2 weeks ago by Michael Dance

Our default .env file

.env

Sometimes you may break or not get the .env included in the zip, I'm hoping to resolve this soon:...

Updated 3 months ago by Michael Dance

How to extend Ticaga functionality?

Routes

Out of the box, Ticaga encodes files for licensing purposes, this means it's hard to edit the cor...

Updated 3 months ago by Michael Dance

Customers welcome page

Pages

Underneath the tickets widget for the customers is a content box, this can be customised by editi...

Updated 3 months ago by Michael Dance

Dashboard page

Pages

You can edit the dashboard page by editing the following file: resources/views/dashboard.blade.p...

Updated 3 months ago by Michael Dance

Welcome Page

Pages

You can modify the welcome page on your Ticaga installation by editing the following file: resou...

Updated 3 months ago by Michael Dance