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Install Ticaga

Installation Getting Started - AlmaLinux

Let's log into the new user we created earlier: su demo Let's give our www folder the correct p...

Updated 3 days ago by Michael Dance

Install Ticaga

Installation Getting Started - Ubuntu

Let's log into the new user we created earlier: su ticaga Let's give our www folder the correct...

Updated 4 days ago by Michael Dance

Install Composer

Installation Getting Started - AlmaLinux

We need to install Composer as it's a dependency manager for PHP and we use it for Laravel. wget...

Updated 4 days ago by Michael Dance

Requirements

Installation Getting Started - AlmaLinux

Ticaga requires the latest version of PHP, this is because we pride ourselves on being up-to date...

Updated 4 days ago by Michael Dance

Install PHP

Installation Getting Started - AlmaLinux

Now we've got Apache sorted, we can install PHP, we recommend the Remi Repo for this, however you...

Updated 4 days ago by Michael Dance

Update the server & install Apache

Installation Getting Started - AlmaLinux

To run Ticaga, we need to update the server: sudo dnf update -y && sudo dnf upgrade -y After we...

Updated 4 days ago by Michael Dance

Requirements

Installation Getting Started - Ubuntu

Ticaga requires the latest version of PHP, this is because we pride ourselves on being up-to date...

Updated 4 days ago by Michael Dance

Supervisor for reverb

Installation Getting Started - AlmaLinux

This enables the viewing tickets and more cool features on Ticaga. Make sure you've edited the ....

Updated 4 days ago by Michael Dance

Update the server and install Apache

Installation Getting Started - Ubuntu

So let's update the server and ensure everything is ready for us to continue. sudo apt update -y...

Updated 4 days ago by Michael Dance

Set-up the accounts

Tickets Email Piping

This is the important step to pipe into Ticaga, you need to go to:  /config/imap.php Find: /* ...

Updated 2 weeks ago by Michael Dance

Configuration

Tickets Email Piping

Ticaga retrieves 10 emails every 2 minutes using a non-overlapping scheduling mechanism. This app...

Updated 2 weeks ago by Michael Dance

Virtual Host

Installation Getting Started - Ubuntu

Okay, I'm sorry we've just called this Virtual Host, however that is exactly what it is, however ...

Updated 2 weeks ago by Michael Dance

Virtual Host

Installation Getting Started - AlmaLinux

Okay, I'm sorry we've just called this Virtual Host, however that is exactly what it is, however ...

Updated 2 weeks ago by Michael Dance

Install PHP

Installation Getting Started - Ubuntu

Let's install PHP: sudo apt install php8.4 php8.4-cli -y sudo apt install php8.4-{bz2,curl,mbst...

Updated 2 weeks ago by Michael Dance

How Clients can open a ticket.

WHMCS

Your customers can simply open a ticket like normal. Click on Open Ticket. This brings up the op...

Updated 2 weeks ago by Michael Dance

Plugin Installation

WHMCS

To install the plugin simply download the plugin from: https://github.com/ticaga/ticaga-whmcs Up...

Updated 2 weeks ago by Michael Dance

Linking Clients

WHMCS

Our WHMCS module automatically creates accounts on Ticaga when a customer registers to your WHMCS...

Updated 3 weeks ago by Michael Dance

Close a Ticket

API Auth Required

URL: https://yourdomain.com/api/tickets/close Type: POST { "id": 8, } customer_id: The I...

Updated 3 weeks ago by Michael Dance

Create a Ticket

API

URL: https://yourdomain.com/api/tickets/create Type: POST { "id": 8, } customer_id: The ...

Updated 4 weeks ago by Michael Dance

Assign a billing ID

API Auth Required

To assign a billing_id to Ticaga, you need to post their Ticaga ID and their Billing System ID: ...

Updated 1 month ago by Michael Dance