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Plugin Installation

To install the plugin simply download the plugin from: https://github.com/ticaga/ticaga_blesta

Upload the ticaga_support folder to the plugins folder inside your Blesta installation.

Afterwards head over to the Blesta admin and go to the Settings, click on Plugins, and Available. Hit on Install and you'll be greeted with the following:

ticaga_plugin.png

Click on Manage to set-up the API:

Screenshot 2025-09-15 at 16.34.34.png

The API URL is your Ticaga installation link, for example https://support.ticaga.com.

The Admin Email Address is your admin email address for Ticaga.

The API Key is the api key you can grab from Ticaga, simply log into your Ticaga installation, click on your name in the bottom left, select on Settings then select API Details.

Screenshot 2025-09-15 at 16.39.47.png

The Email is your Admin Email Address.
The Token is your API Key.
If you don't have one, click on Create a Token to generate a new one.


Want something like ours:

Screenshot 2025-09-15 at 17.02.50.png

Simply add this to your Portal plugin on Blesta: Settings > Company > Plugins > Portal: manage and add this:

{% if plugins.ticaga_support.enabled %}
    <div class="col-md-4 col-sm-6 portal-box">
        <a href="{blesta_url}plugin/ticaga_support/client_main/departments/">
            <div class="card">
                <div class="card-body">
                    <i class="fas fa-ticket-alt fa-4x"></i>
                    <h4>Support</h4>
                    <p>You can open a trouble ticket here.</p>
                </div>
            </div>
        </a>
    </div>
{% endif %}